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UK Wildlife Cameras
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Warranty & Returns


FULL 1 YEAR UK WARRANTY is provided with us with all our trail cameras and  a FULL 2 YEAR UK WARRANTY is provided for our Bird Box Camera Systems & Kits unless otherwise stated on their description page.

Should a fault occur, please contact us with the relevant order details and we will do our very best to resolve this quickly in an efficient manner. Email responses are normally within a couple of hours during our working hours. A repaired/replacement will be issued within a couple of days upon receiving the defective unit unless there are any complications. We will keep the customer updated at every stage of the process via the same method of communication.

Any faults or damages as a result of product misuse may result warranty denial and service costs for repair if accepted.

We do offer repair services and parts for the same models sold by us if purchased elsewhere. Please contact us for a quotation and we will get back swiftly.

We believe the warranty we offer is fairclear and competitive.


We accept returns within 14 days of receiving goods. We cannot accept any damaged/incomplete items or consumables such as batteries or memory cards which have been opened/tested or used in any way.

Please contact us with your order number and the reason of the request if you wish to make a return and we will get back with the necessary details.